What We Can Learn from Airport Gate Agents

Hi there,

A few winters ago, I was waiting for my flight back to Boston.

Everyone at the gate had on shorts and t-shirts… didn’t they know Boston was cold?!

Then the gate agent made an announcement that gate A7 was a flight to Orlando. That explained everyone’s outfits.

So what can we learn from the airport gate agents?

⚡ Supercharge of the Week

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