Hi there,
Just a few minutes!
It’s never actually a few minutes.
… But how long will it be?
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⚡ Supercharge of the Week
Remote Octopus recommends clearly communicating the length of time a task will take with cross-functional colleagues while avoiding vague expressions.
When we use vague expressions, we are communicating ineffectively. 50% of remote workers indicate that ineffective communication negatively impacts their job satisfaction!
What are some example vague expressions?
Just a few minutes!
I’ll get to it right away.
Let’s circle back later.
It’s on my radar.
What should we say instead?
Anchor cross-functional communication in specificity, especially when communicating the length a time a task will take or discussing project timelines. Share specific dates, times, and time zones to provide clarity and streamline cross-functional collaboration.
Even a simple phrase like end of day can be vague – end of day where? In which time zone? With global colleagues and flexible working hours, it’s impossible to know for sure.
EXAMPLE IN ACTION
Instead of: Yes, I can make that edit now. Just a few minutes.
Try: Yes, I can make that edit and circle back by 12 noon ET once it’s all set.
EXAMPLE IN ACTION
Instead of: Yes, I’ll get the email drafted right away.
Try: Yes, I’ll draft the email today & circle back on Slack by 5 pm ET today once it’s all set.
EXAMPLE IN ACTION
Instead of: I’m swamped right now. Let’s circle back later on that deck.
Try: I’m swamped right now. Can I circle back with you on Monday about that deck?
Your increased specificity will keep cross-functional collaboration zooming forward!
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